Terms of service

Terms of Service

Last updated: December 23, 2025

Welcome to Lookinrich. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our services.

1. About Us

Lookinrich is an Indian direct-to-consumer (D2C) brand offering curated products through its online store.

📍 Business Address:
Shop No. 87, KK Market, Opp. NR World,
Chowk Bazaar, Surat, Gujarat – 395003, India

📧 Email: lookinrich1230@gmail.com

2. Eligibility to Use Our Services

  • You must be 18 years or older to place an order on our website

  • By using our services, you confirm that the information provided by you is accurate and complete

3. Products & Pricing

  • All product descriptions, images, prices, and availability are subject to change without prior notice

  • We make every effort to display accurate product details; however, slight variations may occur due to lighting, screen resolution, or manufacturing updates

  • Prices are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as mentioned

4. Order Placement & Acceptance

  • Placing an order does not guarantee acceptance

  • We reserve the right to cancel or refuse any order due to:

    • Incorrect pricing or product information

    • Incomplete or unverifiable customer details

    • Suspicion of fraudulent or non-genuine orders

    • Delivery feasibility issues

5. Order Verification & Advance Payment

To prevent misuse and ensure genuine orders:

  • Some orders may require manual verification

  • If an order is flagged as non-genuine, advance payment (partial or full) may be required

  • Failure to complete advance payment may result in order cancellation

6. Payments

We accept payments through:

  • UPI, debit/credit cards, net banking, wallets

  • Cash on Delivery (COD) (where applicable)

All online payments are processed through secure payment gateways. We do not store card or banking details.

7. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to location, courier delays, weather, or unforeseen circumstances

  • Lookinrich is not responsible for delays caused by third-party logistics partners

  • Shipping details will be shared once the order is dispatched

8. Returns, Refunds & Exchanges

Our Return & Refund Policy forms an integral part of these Terms.

Key points:

  • Returns/exchanges are accepted only for wrong or damaged products

  • A clear unboxing video is mandatory for verification

  • Approved refunds or exchanges are processed within 7 working days after investigation

Please refer to our Return & Refund Policy page for full details.

9. User Responsibilities

You agree not to:

  • Provide false or misleading information

  • Misuse discount codes or offers

  • Attempt fraudulent COD or payment activity

  • Interfere with the website’s security or operations

Violation may result in order cancellation or permanent account restriction.

10. Intellectual Property

All content on this website—including logos, images, text, designs, and graphics—is the property of Lookinrich and may not be copied, reproduced, or used without prior written permission.

11. Limitation of Liability

To the fullest extent permitted by law:

  • Lookinrich shall not be liable for indirect, incidental, or consequential damages

  • Our liability shall not exceed the value of the product purchased

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

13. Termination of Services

We reserve the right to suspend or terminate access to our services at any time, without prior notice, if these Terms are violated.

14. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts in Surat, Gujarat.

15. Changes to These Terms

We may update these Terms from time to time. Changes will be effective immediately upon posting on the website.

16. Contact Us

For any questions regarding these Terms, please contact us:

📧 Email: lookinrich1230@gmail.com
📍 Address:
Shop No. 87, KK Market, Opp. NR World,
Chowk Bazaar, Surat, Gujarat – 395003, India